Consumer Protection Tips & Scam Alerts

Beware of scammers selling bogus medical treatments and learn the facts about the coronavirus. Stay informed about the disease by visiting the websites of the:

Report retailers that appear to take unfair advantage of consumers by selling goods or services that are vital to the health, safety, or welfare of consumers for an unconscionably excessive price. Report such incidents to the OAG.

Beware of Phishing Attempts Purporting Emergency COVID-19 Information

There are multiple reports of scammers attempting to use concern about the COVID-19 pandemic as an opportunity for phishing (e.g. an attempt to get an individual to click a link in order to steal passwords, install malware, or otherwise gain access to sensitive information). Individuals should remain vigilant when receiving emails or text messages received claiming to have information about COVID-19 – especially from organizations which they did not sign up to receive alerts from. Some phishing attempts may purport to be from a health authority like the World Health Organization, from someone that makes promises about miracle cures, or asks for donations or other actions. These types of emails may be phishing attempts, where an attacker sends you a message that looks innocent but may contain malware or a link designed to steal an account password.

For Healthcare Workers and Providers

If you work for a healthcare provider, hospital, or other organization within the health supply chain, you may see more advanced phishing attempts. Apply the same suggestions described in the link above to any outside emails received. Be mindful that you may be at higher risk for phishing attempts. Some scams that have been seen in the wild include:

Below is an example of a COVID 19 specific phishing email you may receive.